Your privacy is of great importance to us. As a user of this web site (the "Site"), you are valued by us and we will take measures to protect the information provided by and collected from you on the Site in connection with the functions, facilities, products and services offered on our Site. As our business changes and grows, so will this policy. Please check back periodically for additions and changes.
Information we collect and how we use it
We only request and use information absolutely essential to respond to your requests for information on our products and to inform you of offerings we think may be of interest to you. Our site uses your IP address (an IP address identifies the type of browser you are using i.e. Internet Explorer); for general system administration to serve you better by diagnosing problems with our server. In order to provide you with an extensive product selection and a great shopping experience, Platinum Power Group LLC collects two types of information about its visitors: Individual Information and Non-Individual Information. Our primary goal in collecting this information is to fill your order, respond to your requests, communicate with you, and improve our site.
Individual Information refers to information that is specific to you. Personal information is requested when you register and set up an account, order a product, enter contests, fill out surveys, and send us feedback. We store any information that we receive from you. This information might include your name, billing and shipping addresses, telephone number, email address, credit card or other payment information, and product details. With this information, Platinum Power Group LLC can fill your orders, communicate with you about your order, send you promotional materials, and provide you customer service.
If you contact Platinum Power Group LLC by telephone, email or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, email address and order information to reply to you. If other users or third parties sends us correspondence about your activities or purchases on our site, we may keep the information in a file specific to you.
If you enter a contest, sweepstakes, drawing or other promotion, we may provide entry information, including name, address, email address and age to the company providing the prize or sponsoring the promotion. They may use your Individual Information to send you marketing or promotional materials or other communications.
Non-Individual Information refers to information that, by itself, does not refer to an individual. We gather information about where our customers shop on our site. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you go to afterward, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
On an aggregated basis, we collect anonymous data related to the pages, products, downloads and other content that is sampled, clicked on, streamed, searched for, transferred from and downloaded. We also track customers' traffic patterns throughout their online session, including which pages and information a customer views while using the site and what items they place in their basket or purchase. We use your IP address to diagnose problems with our servers, software, to administer our site, and to gather demographic information.
At times, we may use a feature of your browser to send your computer a "cookie". Cookies are used by thousands of web sites in order to enhance your web experience. A cookie is a small data file that assigns a unique anonymous number to your browser from a web server and is stored on your computer's hard drive. Cookies can not damage or read information stored on your hard drive. You can adjust your browser settings to refuse all cookies or to inform you when a cookie is being placed on your hard drive. However, your election not to accept cookies may diminish your experience with the Site because of additional time needed to repeatedly enter information.
Disclosure of Personal Information
We will not disclose, sell, trade, or rent Personal Information without your prior consent, except to the extent necessary to provide you with a requested Platinum Power Groupo LLC product and/or service. In certain rare circumstances, we may be compelled by law to disclose your Personal Information, such as in connection with a lawsuit or other legal proceeding. In the event disclosure is required, we will use reasonable commercial efforts to try to secure confidential treatment of the disclosed Personal Information, including prohibiting use of the information for any commercial purpose.
In addition, we reserve the right to disclose certain information when, in its sole discretion, it determines that such disclosure is necessary to protect Platinum Power Group LLC or its employees, their rights or property, or to protect the physical safety or health of employees of Platinum Performance LLC or a member of the general public.
Any submissions that you make to any public areas of the Site such as bulletin boards ("Public Areas") will be public and will not be considered Personal Information. We do not control, and are not responsible for, the actions of other users of the Site or of Clients with respect to any information you post in Public Areas. In addition, information that you submit to Public Areas may be collected and used by others to send you unsolicited messages and for other purposes.
Links to Third Party Sites
You may be able to access third party web sites through links available on this Site. You understand and agree that your use of such third party sites, including other Plaitnum Power Group LLC sites, will be governed by the privacy policies of those sites and not by this Privacy Statement.
User Access to Personal Information
Protection of Information
Platinum Power Group LLC will maintain the confidentiality of the information it collects. We maintain internal practices that help protect the security and confidentiality of this information by limiting employee access to and use of this information.